Since our founding in 1916, United Lens Company (ULC) has upheld a proud, family tradition of service. ULC founder Fileno DiGregorio would begin discussions by asking his employees, “How does this benefit our customers?” Over a century later, ULC remains under the same family ownership, and our dedication to customer satisfaction is just as strong.
ULC continually explores the latest technologies, manufacturing practices, and standards of the optical industry to better serve our customers. We are committed to delivering products of the highest quality. To achieve that goal, ULC has renewed its registration at the new standard—ISO 9001:2015.
What is ISO 9001:2015?
The International Organization of Standardization (ISO) is the agency that created ISO 9001, a Quality Management System (QMS) standard used to ensure company products meet the requirements of both customers and industry regulations. ISO 9001 is a globally accepted standard, and it is implemented in more than 170 countries today.
To attain ISO certification, a company must demonstrate that its processes are standardized, consistent, and meet a certain level of quality. When companies implement the 9001 standards, they must register with an accrediting body and are then subject to an audit. After successfully passing the audit, the company earns its certificate of registration.
In an effort to maintain relevance with the latest industry practices, ISO 9001 undergoes periodic revisions by a federation of national standards organizations. The most up-to-date revision is known as ISO 9001:2015. ISO 9001:2015 contains several notable changes to the standard. For example, there is greater ownership of the QMS being placed on top-level management, and companies are required to consider quality performance in regards to their strategic planning. Essentially, ISO 9001:2015 encourages higher accountability and quality among industry professionals.
How Does This Benefit Our Customers?
This certification is a prime example of ULC’s dedication to its customers. Our company has increased its productivity and efficiency, enhanced its communication and documentation, and standardized its daily operations. By continually improving our company, we also improve your experience as a customer—especially in regards to providing on-time delivery of high-quality products.
Obtain a copy of our ISO 9001:2015 Certification for your records.
